PRIVACY POLICY
Shores Play Cafe
shoresplaycafe.com | St. Clair Shores, Michigan
Effective Date: June 20, 2026
Last Updated: June 20, 2026
Contact: info@shoresplaycafe.com
Thank you for visiting shoresplaycafe.com. Shores Play Cafe LLC ("we," "us," or "our") is committed to protecting the privacy of everyone who visits our website and uses our services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal information.
By using our website or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide us with your information.
1. About Our Business
Shores Play Cafe is a boutique indoor children's play cafe located in St. Clair Shores, Michigan. We provide drop-in play sessions, membership programs, birthday party hosting, food and beverage service, and children's programming for families with young children (ages 0–6).
Important — Children's Privacy (COPPA)
Our website is directed at adults — specifically parents, caregivers, and guardians of young children. Our website is NOT directed at children under 13 years of age and we do not knowingly collect personal information directly from children under 13. If you believe your child under 13 has provided us with personal information without your consent, please contact us immediately at info@shoresplaycafe.com and we will promptly delete that information.
2. Information We Collect
2.1 Information you provide to us
We collect information you voluntarily provide when you:
• Sign up for our email newsletter or early access list — we collect your email address and, if provided, your name
• Contact us through the website — we collect your name, email address, and the content of your message
• Register for a booking, membership, or birthday party (once we launch) — we will collect your name, email address, phone number, the names and ages of children in your party, and any health or allergy information you provide
• Create a member account — we collect your name, email address, phone number, home zip code, and membership preferences
• Complete a liability waiver — we collect your name, the names and ages of your children, emergency contact information, and any relevant health disclosures
2.2 Information collected automatically
When you visit our website, certain information is collected automatically by our website platform (Squarespace) and may include:
• Your IP address and approximate geographic location
• Browser type and operating system
• Pages visited and time spent on our site
• How you found our website (search engine, social media, etc.)
• Device type (mobile, desktop, tablet)
2.3 Cookies
Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use our site. Squarespace, our website hosting platform, sets certain cookies automatically. These may include:
• Essential cookies — necessary for the website to function, including session cookies and security cookies
• Analytics cookies — help us understand how visitors interact with our website (pages visited, time spent, etc.)
• Preference cookies — remember your settings and preferences for future visits
Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect the functionality of some parts of our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To send you our newsletter and pre-launch updates (email list signups)
• To communicate with you about your bookings, memberships, and reservations
• To process payments for drop-in sessions, memberships, and birthday parties
• To maintain safety records including liability waivers and health/allergy information
• To improve our website and understand how visitors use it
• To respond to your questions and customer service requests
• To send you information about promotions, events, and offerings (with your consent)
• To comply with legal obligations and protect the safety of our guests
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
4.1 Service providers
We share information with trusted third-party service providers who help us operate our business. These providers are contractually obligated to use your information only for the services they provide to us and to protect it appropriately. Our current and planned service providers include:
• Squarespace — website hosting, email list management, and online store platform (squarespace.com)
• Square — payment processing for in-person and online transactions (squareup.com)
• Booking/waiver software (such as Sawyer or Jumbula) — appointment scheduling and digital liability waiver management
• Email marketing platform — to send newsletters and communications to subscribers
4.2 Legal requirements
We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of Shores Play Cafe, our guests, or others.
4.3 Business transfers
If Shores Play Cafe is ever acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
5. Children's Privacy — COPPA Compliance
We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501–6506.
Our website is operated for and directed at adults — parents, guardians, and caregivers. We do not knowingly collect personal information directly from children under the age of 13 through our website.
When parents or guardians register their children for play sessions, membership programs, or birthday parties, they provide information about their children (such as the child's name, age, and any health or allergy information). This information is provided by the parent or guardian — not by the child — and is used solely for the purposes of operating our play cafe safely and effectively.
We do not use children's information for marketing purposes, and we do not share children's personal information with third parties except as necessary to operate our services (for example, booking software used to manage session registrations).
Parents & Guardians
If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us at info@shoresplaycafe.com. We will investigate and promptly delete any such information from our records.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
• Email newsletter subscribers — retained until you unsubscribe or request deletion
• Booking and membership records — retained for a minimum of 3 years for business and legal purposes
• Liability waivers — retained for a minimum of 5 years given the nature of the information and potential legal significance
• Payment records — retained as required by applicable tax and accounting laws (typically 7 years)
• Health and allergy information — retained only for the period of active membership or as required for safety purposes
7. Your Rights and Choices
7.1 Email communications
You may unsubscribe from our email newsletter at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by contacting us at info@shoresplaycafe.com. Please note that even after unsubscribing from marketing emails, we may still send you transactional emails related to an active booking or membership.
7.2 Access and correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make such a request, contact us at info@shoresplaycafe.com.
7.3 Deletion
You have the right to request deletion of your personal information. We will comply with such requests to the extent permitted by law and our legitimate business needs. Note that certain information — such as liability waivers and payment records — may need to be retained for legal and safety reasons even after a deletion request.
7.4 Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or to delete cookies that have already been set. Disabling cookies may affect your experience on our website.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website is hosted by Squarespace, which employs industry-standard security measures including SSL encryption.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.
9. Third-Party Links
Our website may contain links to third-party websites, including our social media pages on Instagram and Facebook. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of third-party websites.
10. Social Media
We maintain social media pages on Instagram (@shoresplaycafe) and Facebook. If you interact with us on social media — by commenting, liking, messaging, or otherwise engaging with our pages — those interactions are subject to the privacy policies of the respective social media platforms, not this Privacy Policy.
We may share photos and videos from our play cafe on social media. We will not post photos or videos that clearly identify individual children without the explicit consent of their parent or guardian. If you see a photo of your child on our social media that you would like removed, please contact us at info@shoresplaycafe.com and we will remove it promptly.
11. Michigan Residents
Shores Play Cafe LLC is a Michigan limited liability company operating in St. Clair Shores, Michigan. We comply with applicable Michigan state privacy laws. Michigan residents have the rights described in Section 7 of this Privacy Policy.
If you have a privacy-related complaint or concern that we have not resolved to your satisfaction, you may contact the Michigan Attorney General's Consumer Protection Division at ag.state.mi.us or 1-877-765-8388.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or by posting a notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Shores Play Cafe LLC
21512 Harper Ave., St. Clair Shores, MI 48080
Email: info@shoresplaycafe.com
Website: www.shoresplaycafe.com
Instagram: @shoresplaycafe